PRIVACY POLICY & TERMS

Effective Date: December 13, 2025

**Trusted Companions Transport

Effective Date: December 13, 2025

Trusted Companions Transport (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy and Terms explain how we collect, use, protect, and manage your information, including information related to SMS communications.

Information We Collect

We may collect the following personal information:

Full name
Email address
Mailing address
Mobile phone number

This information may be collected verbally over the phone, in person, or through our website when you request services, schedule transportation, or opt into SMS communications.

How We Use Your Information

Your information is used solely for:

Customer care and support
Scheduling and managing transportation appointments
Ride reminders and confirmations
Service alerts and notifications
Operational communication related to your transportation needs

We do not use your information for unrelated marketing purposes.

SMS Messaging Terms

By opting into Trusted Companions Transport SMS messaging, you agree to receive recurring text messages related to customer care, scheduling, reminders, alerts, and support.

Message frequency varies
Message and data rates may apply depending on your mobile carrier and plan
Your carrier is not responsible for delayed or undelivered messages

Opt-Out & Help Instructions

You may opt out of SMS communications at any time by:

Replying STOP, CANCEL, or UNSUBSCRIBE to any text message
Calling us at 844-662-2683
Emailing info@TrustedCompanionsTransport.com

After opting out, you will receive a final confirmation message, and your number will be removed from our SMS list within 24 hours.

For assistance, you may reply HELP to any message or contact us directly. You will receive our phone number, email address, and website for support.

Data Retention

We retain your personal information only for as long as you remain subscribed to our services or as required to provide transportation services. You may request deletion of your information at any time.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Non-Sharing of Personal Information

Trusted Companions Transport does not sell, rent, or share your personal information, including mobile phone numbers, with third parties for marketing or promotional purposes.

Your Privacy Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information

Requests can be made by calling 844-662-2683 or emailing info@TrustedCompanionsTransport.com.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Trusted Companions Transport
Phone: 844-662-2683
Email: info@TrustedCompanionsTransport.com
Website: https://TrustedCompanionsTransport.com